Ocean Dental | Hilton Head Dentist at 35 Bill Fries Drive, Building B in Hilton Head Island, South Carolina

Customer Reviews about Ocean Dental | Hilton Head Dentist

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  My experience with Dr. Sugg and her staff has been nothing short of amazing. My first phone call before I ever visited the office I spoke with Denise, and was blown away at how willing she was to help me. I explained my situation over the phone, she spoke to the doctor, provided advice, scheduled me for the soonest appointment I could make, and then called me after on more than one occasion before my first appointment to let me know someone had canceled and was wondering if I could come in sooner. She didn't have to do that at all, and could have just let me wait until my scheduled appointment. Instead, she kept me in mind and tried to get me in sooner. That is something I had never experienced in a dentist's office before, especially with one that I hadn't even visited yet, so I was very impressed and appreciative. The front desk staff are all very polite and courteous. Denise and the other ladies all greet you with a smile when you come in and are very helpful when it comes to setting appointments that best fit with your schedule. I really like the fact that they text and/or call you at least 24 hours ahead of time to remind you of your appointment. When you have a busy, hectic schedule like I do, it helps to receive those friendly reminders.. The waiting area is always very clean and quiet, there is a separated area for kids to play which is nice, and the entire office environment is very earthy and relaxing. They actually have some evening hours and Saturday appointments available which makes it super easy to work with if you have a day job and can't afford to take off of work. Then there is Dr. Sugg, whom within the first visit became a new favorite. She is not only amazing at what she does, but she makes the entire visit a pleasant experience. She's thorough in her explanations of the type of work to be done, provides conscientious advice when needed, checks on her patients throughout the procedure to make sure they're comfortable, and best of all is quick witted and quite funny! Especially when it's someone like me who has never been very comfortable in a dentist's chair and is inquisitive with everything, these are all very important qualities to have when choosing a dentist. All and all, Ocean Dental, Dr. Sugg, and the staff have provided me an opportunity to stop fearing a trip to the dentist and start actually looking forward to it. I 100% recommend Ocean Dental as a premier dental option in HHI, and am happy to have found a home for all my dental needs. Thanks Doc!
  July 20, 2017

  by Reese Downing

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About Ocean Dental | Hilton Head Dentist in Hilton Head Island